Responsible Gambling
Dockside is committed to helping Australian players make informed choices, stay in control and treat gambling as entertainment-not a way to make money. This page is for anyone who plays through our affiliate recommendations, as well as friends and family concerned about gambling harm; Dockside does not provide gambling services or replace professional advice.
Signs of Problem Gambling
- Gambling may become harmful when it negatively impacts finances, relationships, work, health, or personal well-being.
- Warning signs include chasing losses, betting more than intended, hiding gambling activities, borrowing money, and experiencing feelings of anxiety or guilt.
- Neglecting responsibilities and an inability to cut back on gambling are critical indicators; seeking support early can help mitigate these issues.
Self-Exclusion and Deposit Limits
Describe how players can use each licensed operator's Responsible Gambling or Account Settings area to set firm daily, weekly or monthly deposit limits, and explain that a limit should be chosen before playing and cannot be exceeded during the selected period. Explain operator-level self-exclusion, including contacting the operator to request a temporary or permanent account block, and link to BetStop-the national register that excludes Australians from all Australian-licensed online and telephone wagering services for at least three months and up to a lifetime; clarify that BetStop does not cover online casino games or illegal services.
Australian Support and Helplines
- Gambling Help Online offers free, confidential support 24/7 at their website, including online chat and email options for those in need.
- Contact the National Gambling Helpline at 1800 858 858 for professional assistance available around the clock, accessible via phone for individuals affected by gambling.
- For crisis support, Lifeline Australia can be reached at 13 11 14, and anyone impacted by gambling, including family and friends, is encouraged to seek help. In any immediate emergency, call 000.
How Dockside Promotes Safer Gambling
Dockside promotes safer gambling by clearly labeling all commercial links and advertising, ensuring transparency for users. The site avoids presenting gambling as a source of income and refrains from making promises about winning outcomes. By providing balanced information regarding the risks involved, legal regulations, and operator terms, Dockside commits to referencing only adults legally permitted to gamble, discouraging the chasing of losses and conducting regular reviews of responsible gambling content and links.
Tips for Safe, Enjoyable Play
- Set a clear budget for both time and money before starting to play, and stick to it.
- Use only disposable funds that you can afford to lose; never gamble with money needed for essential expenses.
- Take regular breaks during play sessions to maintain a clear mind and prevent excessive gambling.
Official Australian Regulators
- Australian Communications and Media Authority (ACMA) - Enforces the Interactive Gambling Act 2001 and provides a tool to verify the legality of gambling operators.
- ACT Gambling and Racing Commission - Regulates gaming and racing in the Australian Capital Territory.
- Liquor & Gaming NSW - Oversees the liquor and gaming industries in New South Wales, along with the Independent Liquor and Gaming Authority.
- Queensland Office of Liquor and Gaming Regulation - Responsible for gambling regulation in Queensland.
- South Australia Consumer and Business Services - Manages gambling licenses and compliance in South Australia.
- Tasmanian Liquor and Gaming Commission - Regulates gambling activities and licensing in Tasmania.
- Victorian Gambling and Casino Control Commission - Ensures compliance of gambling operations in Victoria.
- Western Australia Gaming and Wagering Commission - Regulates wagering and gaming activities in Western Australia.
- Northern Territory Racing Commission - Oversees racing, betting, and gaming in the Northern Territory.